Contact

Inquiries & Custom Orders

Info@azleejewelry.com

Call, Text, or WhatsApp 1 415 250 0920

Shipping

International shipping is $100 and takes approx. 3 days depending on how quickly customs processes your package. We ship worldwide. AZLEE will cover duties & taxes for the client. Domestic shipping is $45 and orders are sent overnight, signature required. In stock pieces ship in 2-5 days with overnight shipping. If choosing “special engraving” at checkout, please note that this will add approx. 2 more days to process in stock orders. Made to order pieces take 1-4 weeks to make and will also ship overnight once ready. All packages are sent fully insured for their value at no additional cost.

Returns

We want you to love our jewelry. Unworn jewelry is eligible to be returned for store credit within 7 days of receipt for store credit or exchange. All Custom pieces or Special Orders are final sale. A special ring size is not considered a Special Order. If you need a different size, please contact us and we can discuss further. If you have any questions about fit/size before ordering, please contact info@azleejewelry.com with any questions. We are more than happy to provide any additional information or photos for you to feel confident in your purchase. We thank you for your support.

Sizing

If you are unsure of your finger size, we recommend using a metal ring sizer. For wide bands, we recommend a wide band ring sizer.

Care

We want your jewelry to last, so it is important to take care of your precious pieces. Emeralds are particularly fragile stones and require special care. Never put your emerald piece in an ultrasonic cleaner or use harsh chemical cleaners. When cleaning your emerald use mild-soap & water to gently scrub, or a soft microfiber cloth to remove oil and dirt. Please avoid knocking your emerald on hard surfaces. Enamel can be damaged by chemicals, please avoid contact with chemicals. To clean enamel use mild-soap & water to gently scrub, or a soft microfiber cloth to remove oil and dirt. For best care, take off your emerald and enamel pieces when showering, swimming & doing dishes. Store your jewelry in a dry space, separate from other jewelry to avoid scratches.