Inquiries & Custom OrdersInquire@azleejewelry.com
International and US shipping are complimentary. We ship worldwide. International shipping is via DHL and takes approx. 2-5 business days depending on how quickly customs processes your package. AZLEE will cover duties & taxes for the client. US shipments are sent overnight, signature required via Fedex. “Ready to Ship” pieces ship in 2-5 business days, with overnight shipping. If choosing “special engraving” at checkout, please note that this will add approx. 2 more business days to process. Made to order pieces take 1-5 weeks to make and will also ship overnight once ready. All packages are sent fully insured for their value at no additional cost. Sales tax only applies to orders shipping in California and will be added automatically during checkout.
We want you to love our jewelry. Unworn jewelry is eligible to be returned for store credit within 7 days of receipt for store credit or exchange. All Custom pieces or Special Orders are final sale. A special ring size is not considered a Special Order. If you need a different size, please contact us and we can discuss further. If you have any questions about fit/size before ordering, please contact firstname.lastname@example.org with any questions. If a Collection piece is not in stock on the website, and will be made to order, that is also not considered a Custom piece and is available for store credit or exchange. We are more than happy to provide any additional information or photos for you to feel confident in your purchase. We thank you for your support.
If you are unsure of your finger size, we recommend using a metal ring sizer. For wide bands, we recommend a wide band ring sizer.
Most rings can be resized up or down a 1/2 finger size. A standard fee of $150 is charged to resize a ring.
We want your jewelry to last, so it is important to take care of your precious pieces. Emeralds are particularly fragile stones and require special care. Never put your emerald piece in an ultrasonic cleaner or use harsh chemical cleaners. When cleaning your emerald use mild-soap & water to gently scrub, or a soft microfiber cloth to remove oil and dirt. Please avoid knocking your emerald on hard surfaces. Enamel can be damaged by chemicals, please avoid contact with chemicals. To clean enamel use mild-soap & water to gently scrub, or a soft microfiber cloth to remove oil and dirt. For best care, take off your emerald and enamel pieces when showering, swimming & doing dishes. Store your jewelry in a dry space, separate from other jewelry to avoid scratches.Bead necklaces are not meant to be worn in water. Please remove before swimming or showering.